End of Life care
Care for Couples
Idyllic panoramic views
Extensive private gardens and grounds
Visitors always welcome
Television in rooms
Lilian Faithfull Care fleet of vehicles
Our tranquil grounds are a haven for wildlife; we have the pleasure of watching the rich birdlife, rabbits, foxes and even deer from the home. Our gardens are full of interest all year round – the blossom in our orchard is a highlight every spring. Our patios are fully accessible and there are plenty of paths to explore for those who enjoy a gentle stroll. Our courtyard, which nestles between two wings of the home, offers an accessible sheltered spot. The variety of seating areas across the grounds means that residents and their families can always find a quiet private area to enjoy.
We are privileged that our home offers a variety of communal areas: lounges, dining area conservatory, activities suite and chapel, with the panoramic views as their backdrop. Residents are welcome to add their own furnishings and personal belongings to make their room their own. All our rooms have washing facilities and some include ensuite facilities or wet rooms. The home is fully accessible.
Our care is nurse-led 24 hours a day. We work closely with a multi-disciplinary team of external health professionals including doctors, specialist nurses and the NHS rapid response team to ensure every resident’s care needs are met and unnecessary hospital admissions are avoided. We have a close rapport with our local GP surgery who hold regular surgeries at Resthaven. We also have regular visits from a chiropodist and vision examination team.
Each resident has a named nurse and carer who work closely with residents and their families to create a person centred plan of care which is constantly reviewed. A physiotherapist visits three days a week to support residents with their mobility and advise on appropriate moving and handling. A reflexologist visits the home twice a week to offer private appointments to residents.
To learn about how we are responding to the Covid-19 pandemic please visit our Infection Control webpage.
Our team of activity coordinators organise different activities every day. Family and friends are always welcome to share in our activities programme alongside their loved ones. For those residents who stay in their bedroom either by choice or due to ill health we work to find things they enjoy on a one to one basis.
Our activities programme includes;
Arts and crafts
Reminiscence, including singing and poetry
Visiting musicians and performers
Hairdressing in our comfortable salon
Reflexologist visits twice a week
Hand massage, complimentary therapies and pampering
Monthly services in our own chapel
Facilitating residents to use Skype
Visiting pets and animals
Our chefs prepare fresh nutritious and well balanced menus each day, offering a wide range of options at every meal. Sherry hour is enjoyed by many before lunch each day when residents and staff gather to socialise and our afternoon tea is a favourite focal point each day.
Before a resident moves in, a detailed understanding of their dietary needs and preferences is gained. Lilian Faithfull Care’s Deputy Catering manager and dietary advisor also visits each resident shortly after they move in to check all is well.
The chefs are experienced at preparing special menus for people who have difficulties chewing or swallowing including beautifully presented puree meals (please visit our home cooking page to find out more).
For residents who need help at mealtimes, we have a team of specialist carers to give assistance with eating and drinking. As far as possible they support the same residents each day so that they build a personal understanding of their individual preferences and closely monitor how much is consumed to ensure residents are well nourished and hydrated.
We welcome guests to join residents for a meal and we enjoy hosting family parties for any occasion.
As a charity we are able to offer very competitive rates for our nursing and residential care. Fees vary according to factors such as the level of care required and size of room, so please talk to our home manager to find out more. We would never ask anyone to leave due to their personal financial circumstances.
My mum was cared for here during the last period of her life. From the moment we spoke to Resthaven all the team, from management through to all the care and support team, demonstrated kindness and compassion. Transfer was swiftly arranged from an out of county hospital and, within days, she was transferred to her own room overlooking the orchard. She was happier than we had seen her in months. She died peacefully within the month. Often, when visiting, we would arrive and find one of the care team sitting with her, assuring her that she was not alone. With all her care needs met, we were able to maximise the time we had left with her. Thank you all for the care, respect and professionalism you showed to my mum. You are doing a wonderful job.
I am always happy to visit Resthaven at Pitchcombe ... and feel welcomed by the staff when I do and appreciate that I can come to visit at any time of the day.
My mum is being extremely well cared for at Resthaven. She has grown more social and confident over her year at Resthaven in participating in group and communal activities and continues to be gently encouraged by the excellent activity coordinators at Resthaven. I have witnessed great care and kindness towards my mum by all staff and management at Resthaven. Thank you!