Faithfull House

Faithfull House is a stunning Regency home with beautifully restored original features which has been sympathetically modernised to offer residential care in the heart of ‘The Suffolk’s’ in Cheltenham.

24 hour residential care

Extra Care Suite

Respite Care


Dementia Care

End of Life care

Care for Couples



Ensuite rooms

Fully accessible

Private and enclosed gardens

Large dining room, lounge, quiet lounges, library, conservatory and summerhouse

Rehabilitation & Physio room

Freshly prepared food (with expertise in adapting diets)

Team of activity coordinators leading a busy programme of activities & trips

Active community connections

Hairdressing salon

Television and Wifi in all rooms

Lilian Faithfull Care fleet of vehicles

Quiet central location on Suffolk Square

3D Tour of Faithfull House

Our Home Environment

Our elegant Grade II listed Regency building with its high ceilings, large windows and spacious rooms is a beautiful place to live. Overlooking the picturesque Suffolk Square, the Home enjoys all the shops and amenities of ‘the Suffolks’ on its doorstep with Cheltenham town centre in easy reach.

Every room has ensuite facilities and residents are welcome to add their furnishings and personal belongings. The beautifully proportioned dining room and lounges are at the heart of our home. Our two smaller lounges, library and conservatory mean there is always a quiet place to be found to enjoy a book or meet with family and friends.

Our accessible private gardens are full of interest throughout the year. Our summerhouse and seating areas offer opportunities to enjoy the fresh air whenever the weather allows!  Our Bluebell Suite even has its own garden room complete with grass, a beautiful woodland mural, plants and birdsong – bringing the outside in for residents with limited mobility.

We offer rooms for respite care and have five assisted living apartments with a lounge (with kitchen area), accessible wet room and separate bedroom.

Our housekeeping and maintenance teams take great pride in keeping the home clean, fresh, safe and looking at its best, which was particularly noted in the CQC inspection.

Our Care

Faithfull House, Cheltenham

To learn about how we are responding to the Covid-19 pandemic please visit our Infection Control webpage.

At Faithfull House we can offer people a little day to day support amidst their full and independent lives right the way through to full residential care. Our manager leads a close knit team of carers to tailor care and support around resident’s needs and preferences. This ‘person-centred’ care is at the heart of our ethos.

We are unusual in offering physiotherapy to residents with chartered physiotherapists visiting every week to offer regular assessments and treatment programmes.

We liaise closely with a multi-disciplinary team of external health professionals. In normal circumstances we have daily visits from District nurses and we have a close rapport with the local GP surgeries.

Extra Care in the Bluebell Suite

We offer specialist care in our Bluebell Suite for those who have a higher level of needs.  It helps bridges the gap between residential and nursing care.  It suits residents living with a wide range of conditions (such as dementia) who might otherwise feel lost in a larger home or find a busy environment overwhelming.

This self-contained suite has its own lounge, dining rooms and accommodation with beautiful views over Suffolk Square.  It has its own dedicated team of experienced staff  (which were noted in the recent CQC report for their knowledge and care).  This calm and tranquil setting offers familiarity and continuity which gives extra reassurance and comfort to its residents.  Activities are always one to one and include music therapy, cookery, massage and gentle exercise. Residents needing extra support flourish in this family-sized environment.

Respite care

We offer respite care from as little as one night.

Care for Couples

We offer care for couples, with a number of double rooms available. We have also found some couples may wish to have their own separate rooms to accommodate varying needs, but who still happily share their days together.

We also have apartments for those living a more independent life.

To learn about how we are responding to the Covid-19 pandemic please visit our Infection Control webpage.


Faithfull House, Cheltenham

Our team of activities coordinators organise a wide range of activities and trips tailored to the interests of our residents. We take an active part in our local community in ‘the Suffolks’; the Street fair is an annual highlight. Some activities are organised for small groups whereas others are on a one to one basis. Our busy programme typically includes;

Gardening club for those who enjoy armchair gardening. We also offer private pitches for residents keen to continue active gardening

Annual holiday to British seaside resorts

Walking club

Visiting musicians and performers

Gentle exercise classes

Arts and Crafts, including making and selling greetings cards

Trips to shops, café’s & cinema

Facilitating residents to join local clubs and church groups

home Cooking

Our chefs prepare fresh, nutritious and well balanced menus each day offering a wide range of options at every meal. Sherry hour is enjoyed by many before lunch each day. Our afternoon tea is a favourite focal point each day; a classic British afternoon tea served in our elegant dining room is a time when residents and their guests relax and socialise over the delicious treats.

We hold special seasonal days throughout the year, theming our food around all the major festivals, as well as sporting and royal events. We welcome guests to join residents for a meal and we enjoy hosting family parties for any occasion.

Fees Information

As a charity we are able to offer very competitive rates for residential care. Fees vary according to factors such as the level of care required and size of room, so please talk to Dale, our home manager to find out more. We have never had to ask anyone to leave due to their personal financial circumstances.

Contact and visit us

To find out more about life at Faithful House please do not hesitate to contact Dale and the team on 01242 514319 or via email at

Do you have a general care enquiry or not sure where to start?

Netty would be delighted to guide you through finding care with us, show you around and provide you with help and information.

Contact Netty on 01242 303220 or email

For now, why not take a virtual tour and download our home’s brochure above.

We look forward to helping you.

Application Form

To apply to live at our homes please complete this application form and return to our care home team. We do recommend talking to our care home team first to go over your care needs.

Faithfull House Residential Home
Suffolk Square
GL50 2DT

Dale Booker, Home Manager

Dale Booker


Read more about Dale >