24 hour residential care
Dementia Care, including specialist floor The Bluebell Suite
End of Life care
Care for Couples
Private and enclosed gardens
Full time activities coordinator
Visitors usually welcome at all times (current restrictions apply)
Busy programme of activities
Large dining room, lounge, quiet lounges, library, conservatory and summerhouse
Television and Wifi in all rooms
Lilian Faithfull Care fleet of vehicles
Quiet central location on Suffolk Square
Our elegant Grade II listed Regency building with its high ceilings, large windows and spacious rooms is a beautiful place to live. Overlooking the picturesque Suffolk Square, the Home enjoys all the shops and amenities of ‘the Suffolks’ on its doorstep with Cheltenham town centre in easy reach.
Every room has ensuite facilities and residents are welcome to add their furnishings and personal belongings. The beautifully proportioned dining room and lounges are at the heart of our home. Our two smaller lounges, library and conservatory mean there is always a quiet place to be found to enjoy a book or meet with family and friends.
Our accessible private gardens are full of interest throughout the year. Our summerhouse and seating areas offer opportunities to enjoy the fresh air whenever the weather allows! Our Bluebell Suite even has its own garden room complete with grass, a beautiful woodland mural, plants and birdsong – bringing the outside in for residents with limited mobility.
We offer rooms for respite care and have five assisted living apartments with a lounge (with kitchen area), accessible wet room and separate bedroom.
Our housekeeping and maintenance teams take great pride in keeping the home clean, fresh, safe and looking at its best, which was particularly noted in our recent CQC inspection.
To learn about how we are responding to the Covid-19 pandemic please visit our Care during Covid webpage.
At Faithfull House we can offer people a little day to day support amidst their full and independent lives right the way through to full residential care. Our manager leads a close knit team of carers to tailor care and support around resident’s needs and preferences. This ‘person-centred’ care is at the heart of our ethos.
We offer specialist care in our Bluebell Suite for those who have a higher level of needs. It helps bridges the gap between residential and nursing care. It suits residents living with a wide range of conditions (such as dementia) who might otherwise feel lost in a larger home or find a busy environment overwhelming. This self-contained suite has its own lounge, dining rooms and accommodation with beautiful views over Suffolk Square. It has its own dedicated team of experienced staff (which were noted in the recent CQC report for their knowledge and care). This calm and tranquil setting offers familiarity and continuity which gives extra reassurance and comfort to its residents. Activities are always one to one and include music therapy, cookery, massage and gentle exercise. Residents needing extra support flourish in this family-sized environment.
We are unusual in offering physiotherapy to residents with chartered physiotherapists visiting every week to offer regular assessments and treatment programmes.
We liaise closely with a multi-disciplinary team of external health professionals. In normal circumstances we have daily visits from District nurses and we have a close rapport with the local GP surgeries.
We offer respite care from as little as one night. We have assisted living apartments for those living a more independent life. We offer care for couples, with a number of double rooms available. We have also found some couples may wish to have their own separate rooms to accommodate varying needs, but who still happily share their days together.
We also offer support to family and friends through our free Memory Awareness Support Team sessions.
Staff took their time to talk with people and listen to what they say
The Bluebell Suite: The staff showed very good knowledge about the people they looked after... Staff were able to spend quality time with people.
Our team of activities coordinators organise a wide range of activities and trips tailored to the interests of our residents. We take an active part in our local community in ‘the Suffolks’; the Street fair is an annual highlight. Some activities are organised for small groups whereas others are on a one to one basis. Our busy programme typically includes;
Gardening club for those who enjoy armchair gardening. We also offer private pitches for residents keen to continue active gardening
Annual holiday to British seaside resorts
Visiting musicians and performers
Gentle exercise classes
Arts and Crafts, including making and selling greetings cards
Trips to shops, café’s & cinema
Facilitating residents to join local clubs and church groups
Our chefs prepare fresh, nutritious and well balanced menus each day offering a wide range of options at every meal. Sherry hour is enjoyed by many before lunch each day. Our afternoon tea is a favourite focal point each day; a classic British afternoon tea served in our elegant dining room is a time when residents and their guests relax and socialise over the delicious treats.
We hold special seasonal days throughout the year, theming our food around all the major festivals, as well as sporting and royal events. We welcome guests to join residents for a meal and we enjoy hosting family parties for any occasion.
As a charity we are able to offer very competitive rates for residential care. Fees vary according to factors such as the level of care required and size of room, so please talk to Dale, our home manager to find out more. We have never had to ask anyone to leave due to their personal financial circumstances.
To find out more about life at Faithful House please do not hesitate to contact Dale and the team on 01242 514319 or via email at firstname.lastname@example.org. Currently due to the Covid-19 pandemic we are unable to offer ‘in-person’ tours of the home. However we are offering live virtual tours and the opportunity to talk to staff through video links or on the phone depending on your preference. We look forward to hearing from you.
Faithfull staff are very pleasant and helpful and the home is kept immaculate. Personal hygiene of residents including laundry is also extremely well maintained and we are also well informed of any problems or medical changes that may occur.
"I find the home to be caring and a very pleasant environment to visit. I like the friendliness of the staff and find them helpful. My mother has a room with much of her own furniture and things which help to make it feel like home. This is important to her and her family.
Faithfull House is an excellent care home with high staff ratios. A fantastic caring attitude and a very busy weekly programme of activities. The combination of good care and busy activities in a friendly informal environment restored my father's confidence, self-esteem and joie de vivre.