Care Team Training

At Lilian Faithfull Care, we believe that exceptional care starts with exceptional training. The continual training of our staff is a key priority as we continually strive to improve the experience of support and care. Our specialist care home workers are at the heart of everything we do and we are committed to ensuring they have the skills, knowledge and support they need to provide the highest standard of care to all our residents.

Our training program has evolved over time and is designed to cover all aspects of care, from fundamental skills to advanced techniques. We understand that providing quality care requires a combination of knowledge, empathy and practical skills, which is why our training is both comprehensive and continuous. 

INDUCTION TRAINING

Every member of staff undertakes a comprehensive induction so that all care home staff gain an understanding of the various challenges residents may face. This introduction to our care philosophy ensures that all team members understand our values and the level of care we expect of our staff. The induction training covers essential areas such as resident safety, dignity and confidentiality, all of which are carried out under expert supervision by our more senior staff members. All care staff are required to complete the induction care certificate before the end of probation.

Our training doesn’t end after induction. We also have a dedicated team to plan and coordinate the continual training of our care staff, both within the homes and in our dedicated training suite. They offer one to one support, supervisions and formal courses to ensure training is tailored for staff to respond to the ever-changing care needs of our residents.

 

SPECIALIST TRAINING

To meet the diverse needs of our residents, staff are encouraged to take on ‘champion’ roles and gain specialist knowledge in an area which interests them. This training equips our staff with the skills needed to address specific conditions and provides personalised care tailored to each resident’s unique needs. This knowledge is then cascaded down to their colleagues across all our homes. Some of the specialist training areas include:

Dementia link workers

Manual handling trainers

Activities coordinators

Palliative care

Medication management

Additionally, we also offer our care home staff career boosting opportunities such as:

Supporting staff through apprenticeships from Level 2 right up to Level 5.

Carers have the opportunity to undertake nursing training though the Nursing Associate training programme (and then onwards to a Nursing BSc).

We partner with the University of Gloucestershire to offer placements to student nurses, paramedics and other health professionals. This not only supports the training of the next generation of health professionals but also gives our staff development opportunities as they train to become mentors.

MENTORSHIP AND ONGOING DEVELOPMENT

A culture of continuous learning is an important aspect here at Lilian Faithfull. Our care team is actively encouraged to participate in ongoing development opportunities when they arise, such as participating in workshops, attending seminars, and signing up to e-learning modules. This commitment to professional growth ensures that our team remains at the forefront of care innovations and best practices.

It also provides mentoring opportunities to new team members through our experienced staff, offering guidance and sharing their expertise so that our newer recruits can one day become mentors themselves to train care home staff. This collaborative approach helps build confidence and fosters a strong, supportive community within our care homes.

 

A TEAM YOU CAN TRUST

Our training programs are aligned with industry best practices and standards. By working closely with professional bodies and healthcare experts, we can ensure our training is current, relevant and of the highest quality. By adhering to these best practices, our residents receive care that is not only compassionate and understanding but also grounded in the latest care methodologies.

When you choose Lilian Faithfull Care, you can trust that your loved ones are in the hands of a dedicated and highly trained team. Our commitment to continuous training and development ensures that our care team is always prepared to provide the best possible care, with the warmth, respect and professionalism that our residents deserve.

‘Our training is not just about clinical care but it is also about the emotional support we can give to residents.’

Suzanne Booker, Director of Care