The continual training of our staff is a key priority as we continually strive to improve the experience of support and care.
Every member of staff undertakes a comprehensive induction so that all staff gain an understanding of the various challenges residents may face. All staff are required to complete the care certificate before the end of probation.
We have a dedicated team to plan and coordinate the continual training of our care staff, both within the homes and in our dedicated training suite. They offer one to one support, supervisions and formal courses to ensure training is tailored for staff to respond to the ever-changing care needs of our residents. During the Covid-19 pandemic our training has adapted to use online and in-house resources to ensure safety for all parties.