Care Team Training

The continual training of our staff is a key priority as we continually strive to improve the experience of support and care.

Every member of staff undertakes a comprehensive induction so that all staff gain an understanding of the various challenges residents may face.  All staff are required to complete the care certificate before the end of probation.

We have a dedicated team to plan and coordinate the continual training of our care staff, both within the homes and in our dedicated training suite. They offer one to one support, supervisions and formal courses to ensure training is tailored for staff to respond to the ever-changing care needs of our residents. During the Covid-19 pandemic our training has adapted to use online and in-house resources to ensure safety for all parties.

Staff are encouraged to take on ‘champion’ roles and gain specialist knowledge in an area which interests them.  This knowledge is then cascaded down to their colleagues across all our homes. We have regular forums for;

Dementia Link Workers

Manual Handling trainers

Activities coordinators

We also offer other career boosting opportunities such as:

Supporting staff through apprenticeships from Level 2 right up to Level 5. There are over 20 staff currently studying for these qualifications.

Carers have the opportunity undertake nursing training though the Nursing Associate training programme (and then onwards to a Nursing BSc)

We partner with the University of Gloucestershire to offer placements to student nurses, paramedics and other health professionals. This not only supports the training of the next generation of health professionals but also gives our staff development opportunities as they train to become mentors.

‘Our training is not just about clinical care but it is also about the emotional support we can give to residents.’

Suzanne Booker, Director of Care