Our Care

Lilian Faithfull Care is a charity with over 70 years’ experience of caring for the elderly in Gloucestershire. As a charity we put care before profit and are therefore able to operate differently from commercial care providers.

Our care comes from the compassion, understanding and knowledge of every member of staff. It is easy to assume that it is only the carers who ‘care’ but in Lilian Faithfull Care homes all our staff – carers, nurses, chefs, housekeepers, activities coordinators, laundry, maintenance teams and managers – work in a holistic team to look after our residents.

We see it as fundamental that all staff have an understanding of the various challenges residents may face, and this is why we have a comprehensive induction programme and provide continuous training and development opportunities for all staff.

Respite Care

We offer respite care for as little as a day or two, and sometimes it can extend weeks or months. People join us for respite for all sorts of reasons, for a break or mini-holiday, to convalescence after an illness or hospital stay.

Convalescence

All our homes welcome people who are in need of convalescence to get back on their feet following an illness or a stay in hospital. Experienced well-trained staff are on hand 24 hours a day. If specialist support is required the manager works with a multi-disciplinary team of health professionals to ensure the right level of support is available to enable individuals to regain independence so they can return home with confidence.

Taking a break

Leave the daily chores and other worries behind you and take an opportunity to re-energise, enjoy good quality food, make new friends and join in as many activities as you wish. We know it can be a big decision to take but we have found that once someone comes and enjoys our respite care, it often results in regular visits.

Care for couples

We understand that the decision to move into care can be a very difficult one but it can be made a lot easier knowing that couples can move in together in all our homes. Being able to stay together and continue to share the same routines and experiences can make an enormous difference to happiness and well-being. All our homes have double rooms and/or apartments. We have also found that some couples may wish to have their own separate rooms to accommodate varying needs, but still enjoy sharing their days together.

As a charity we are able to offer very competitive rates for our care and we can offer surprisingly reasonable options for couples, please talk to our home managers to find out more.

Assisted Living

This is often seen as ‘the first gentle step into care’. It gives the option of living fully independently with the reassurance of 24 hours support. Royal Court offers spacious apartments and Faithfull House offers period studio flats where residents decide what level of help and support they require, with all the social life and activities offered by the homes on their doorstep.

Residential Care

In all our residential homes our priority is to support residents to live as independently as possible in a safe environment. We care for residents with a wide variety of needs, some live almost independently, while others need help and support with all aspects of their personal care and receive nursing care from visiting district nurses. In all the homes our staff are trained and experienced in end of life care and dementia care.

Nursing Care

Our nursing homes have registered nurses on duty 24 hours a day. We are unusual in the high level of qualified nurses (including mental health nurses) that we have on every shift. The nursing teams are experienced in caring for those with complex medical needs and work closely with a multi-disciplinary team of health professionals including GPs, specialist nurses and physiotherapists.

Despite this high level of expertise our focus remains on creating a homely atmosphere, respecting every residents privacy and dignity.

It is the attention to detail and involvement of all our staff which creates a community which not only looks after people’s care and well-being but is a place people can call home.

"Thank you so much for all your help and care of mum, myself and our family. You are all so special, you care with such kindness and love...[Mum] told me to ‘keep doing the little things because they are so important’. You did all the little things – a kind word, a hug, a smile, a moment to listen. For all of these things and for many more unmentioned I will be forever grateful."
St Faith's, May 2017
I am very happy that my mother is being cared for at St Faith's Nursing Home. The staff really take time to get to know the residents and everyone is treated as an individual and with respect.
St Faith's May 18
"…thank you for all the care and consideration our mother received whilst she was living at Astell House. There were some particularly dedicated staff and the change and improvement that they achieved in our mother’s health and confidence was immense."
Astell, 2017
My wife has been resident at Royal Court since Sept 2018. She has dementia and other health problems. The care she has received is outstanding. All the staff and management have been brilliant, not only to my wife but also to myself.
Royal Court, Jan 2019