Our Home Environment

We are proud that so many of our homes are historic characterful buildings which lend a distinctive feel to each home. All have been updated sympathetically and are fully accessible

The charity owns all the homes, giving stability and security for all.

Each home sits within its own beautifully kept grounds and gardens. We encourage residents to enjoy these as much as possible, whether through enjoying gardening, or in the many seating areas provided.

We take great pride in providing the highest standards of cleanliness and maintenance throughout our homes, ensuring they are always clean, fresh and well maintained.

Our Housekeeping teams

We ensure that our homes are clean, fresh and hygienic. Each home has a team of housekeeping staff on site seven days a week to ensure that standards are maintained. Each resident is allocated their own housekeeper who will organise convenient times for cleaning taking into account personal preferences.

Our Laundry Service

We have a dedicated team of people working in each home to care for all the linen. They wash and iron everything from the resident’s clothes, to the bedlinen and towels. Our in house service means that we have full control over standards and provide a quick turnaround for personal laundry.

Our Estates Team

Our Estates team manage the continual programme of refurbishment and maintenance across all our homes and hubs as well as larger construction and landscaping projects.    The team, which includes a handyman based at each site, have a wide range of skills so many jobs can be quickly and efficiently dealt with ‘in house’, without having the delays of having to call in external contractors.

The team are central to the logistics behind many of our events and activities, such as our charity wide BBQ in the Forest of Dean, as well as the regular Garden Parties, Fairs and the annual Firework display at St Faith’s.  Like so many others at Lilian Faithfull Care, the team go the extra mile for residents bringing their own talents to our homes; one of team painted the mural in the Garden room at Faithfull House and another brought his band to play for a Garden party!

“the housekeeping staff took great pride in their work”

Faithfull CQC inspection report, 2018