Infection Control

Lilian Faithfull Care takes a rigorous approach to infection prevention and control which focuses on not only Covid-19 but also other transmissible illnesses (such as the Flu). Our proactive measures are regularly reviewed and carefully balanced with residents’ overall mental well-being.
Our detailed policies are regularly updated and staff are given appropriate training and refreshers on best practice.  Constant vigilance through every aspect of the running of our homes is ensuring we remain a safe ‘home for life’.


1) Visitors are again welcome at any time (but please be mindful of mealtimes unless you are booked in to share a meal with your loved one).

2) Visitors are not required to wear masks or take lateral flow tests.  However masks will still be freely available to visitors, please just ask at reception.  We ask that if you feel unwell please do not visit the home.

If the home has to ‘close’ due to an outbreak then PPE requirements and visiting arrangements will adapt to the circumstances. ‘Essential carers’ will continue to be able to visit.  In addition during any outbreak, residents are free to make trips and visits outside of the home if they aren’t symptomatic.


The homes have close links with their local GP surgeries who visit to offer residents all appropriate booster vaccinations (including Covid and Flu vaccinations).

Cleaning and Cleanliness

The Housekeeping teams have a rigorous regime of cleaning and we take pride in the fresh and clean environments in our homes and hubs.  Hand sanitiser machines are at key locations throughout the homes to enable staff, residents and guests to use.

In the event of an outbreak

The Health Protection Agency legislate that we close our doors whenever two infectious cases in a home are reported (this also includes Norovirus, Flu and Chest infections) however ‘essential carers’ are still allowed to visit.  We follow IPC (infection prevention control) regulations when caring for our residents under these circumstances.

Further information

To find out more about any aspect of the way we are responding to Covid-19 or any other infectious disease please contact our home managers (details available on our Get in touch page) or email