Meet Our Activities Teams

At Lilian Faithfull Care, families often tell us that what matters most is knowing who is spending time with their loved one each day.

Our Activities Teams play a big part in everyday life across our homes and day centres. They help create moments of connection, routine and enjoyment, whether that’s through music, conversation, trips out, quiet one-to-one time, or shared laughter.

This page is a chance to introduce the people behind those moments.

Here, you’ll meet our Activities Teams at each location and hear, in their own words, what a good day looks like, how they make sure everyone feels included, and what makes them proud of the difference they make. You’ll also find short introductions to the individuals themselves, the faces residents know and trust.

We hope this gives you a clearer picture of daily life in our homes and reassurance that your loved one is supported by people who genuinely care about making every day meaningful.

Faithfull House

Local Cheltenham residents gathered round in a circle watching the dogs with their owners at The Suffolks Markets Dog show, hosted in the gardens of Lilian Faithfull Care's Faithfull House care home.

At Faithfull House, our Activities Team plays a vital role in creating a warm, engaging and supportive environment for residents every day.

Led by Annie, Kirsty and Helen, the team focuses on meaningful activities chosen by residents themselves. A really good day here is one filled with conversation, shared laughter and moments of connection, whether that’s taking part in a group activity, welcoming visitors, or enjoying quieter one-to-one time.

The team understands that no two days, and no two people, are the same. Activities at Faithfull House are carefully adapted to suit different abilities, interests and moods. Some days call for music, baking or gentle exercise; others are about sitting together with a favourite drink, talking about family, work, hobbies or places that matter. These quieter moments are just as important and help residents feel known, valued and listened to.

Families often tell us they notice a real difference. From residents growing in confidence and choosing to take part more often, to hearing simple but powerful words like “I had a really nice day”, these moments remind us why activities matter so much. As one family member shared, “My mother is so happy, it’s like she has a second life.”

Above all, the Activities Team at Faithfull House supports residents with the same care, patience and respect they would want for their own family. They see each person not just for who they are today, but for the full and inspiring life they have lived and continue to find new ways to help them feel connected, included and at home.

Annie

How long have you been with the charity?
It will be 10 years in May – first as a senior carer for a couple of years and then as an activities coordinator.

Helen

How long have you been with the charity?
Helen has been with Lilian Faithfull Care for around 10 years. She has always worked in care and now supports residents on the Bluebell Floor, our specialist dementia community at Faithfull House.

Royal Court

Actitivies at Royal Court - Cheltenham - Lilian Faithfull Care

Meet the Activities Team at Royal Court

At Royal Court, our Activities Team, Yvonne, Karen and Tracey, bring energy, creativity and compassion into everyday life. Each of them plays a part in making Royal Court feel like a welcoming and lively home, where residents are supported to stay connected to the things they enjoy.

What a really good day at Royal Court looks like

A really good day is one filled with moments that make people feel part of something. That could be the buzz of a quiz, a singalong that grows into a full performance, or a resident surprising themselves by taking part when they usually prefer to watch.

It is also the quieter moments. A thoughtful one‑to‑one chat, someone reminiscing about their past, or the way a familiar song lifts a whole room. A good day is not just about keeping busy. It is about helping people feel connected, recognised and involved in the life of the home.

Helping every resident feel known and valued

We start by getting to know each person properly. Their interests, their stories, what makes them smile and what might feel overwhelming. Not everyone enjoys being the centre of attention and that is completely okay. Feeling included can mean joining in, observing from the side, or sharing a quieter moment that suits their personality.

We pay attention to the small things. If someone seems a little off, we check in. If someone has not joined in for a while, we look for a different way to reach them. These small acts help people feel truly understood.

Adapting activities to suit everyone

Flexibility is key. We adjust the pace of an activity, simplify a task or offer different levels of involvement so everyone can take part in a way that feels comfortable. During a creative session, for example, some residents may work independently, others may enjoy gentle support and others may prefer the sensory experience of colours and textures.

We respond to the mood of the room too. If things feel calm, we keep activities soothing and familiar. If the energy is high, we build on that. Our focus is always on dignity, enjoyment and choice rather than pressure.

The moments that make us proud

We feel proud when someone who has been quiet for a while joins in and smiles. When a family member says they have not seen their loved one so animated in years. When a simple activity unlocks a memory or gives someone a sense of confidence.

These moments remind us that activities are not just ways to pass time. They help people stay connected to who they are, and they bring comfort, identity and joy into daily life.

What we want families to know

We want families to know that we see the whole person, not just their care needs. Activities are an important part of wellbeing at Royal Court. We aim to create moments that feel meaningful, familiar and joyful, and we work closely with families to understand what matters most to their loved one.

We are not here to fill a timetable. We are here to help people continue being themselves.

Karen, Royal Court

Karen

How long have you been with the charity?
Around 30 years ago, including 23 years as a night carer at St Faith’s before moving into activities seven years ago.

Yvonne, Royal Court

Yvonne

How long have you been with the charity?
I have been part of the Lilian Faithfull Care family for 7 years.

Tracey

How long have you been with the charity?
Coming Soon! 

St Faiths

Actitivies at St Faiths - Cheltenham - Lilian Faithfull Care

Meet the Activities Team at St Faith’s

At St Faith’s, our Activities Team:  Claudia, Sarah and our newest team member, Narim, who bring warmth, energy and creativity into everyday life. Each of them brings their own experience and personality, but they all share the same purpose: to help residents feel connected, supported and part of the home.

What a really good day looks like

A really good day is one where residents feel relaxed, included and able to enjoy something meaningful. It might be a lively group session where people laugh together. It might be a quiet chat, a craft activity, music, baking or simply spending time side by side. What matters most is that people feel understood, comfortable and part of the community here at St Faith’s.

Helping every resident feel known and valued

We take time to learn about each person’s routines, interests and the things that bring them comfort. Even on quieter days, we make sure no one feels overlooked. A favourite song, a short walk, or a friendly check‑in can make someone feel seen and supported.

Because our team comes from a mix of care and activities backgrounds, we’re able to notice the small details that matter. We understand who enjoys company, who prefers calm moments, who needs gentle encouragement and who benefits from someone simply sitting with them.

Adapting activities to suit everyone

We always start with the person. Some days are full of energy and activity. Other days call for something gentler. We offer choices, adjust the pace and tailor each activity so residents can join in comfortably and with confidence.

Whether it’s crafts, cooking, music, movement or one‑to‑one sessions, we focus on what each person can do and enjoys doing. We celebrate abilities and interests, and we adapt everything we do so that everyone has the chance to take part in their own way.

The moments that make us proud

The moments we treasure most are often the simplest ones. A smile during a favourite activity. Someone joining in after feeling quiet. A shared laugh that brings people together. These moments show the difference that connection, companionship and a thoughtful activity can make.

What we want families to know

We want families to know that every resident is seen as an individual. Activities are not just items on a timetable. They are chances for joy, purpose and connection. We work closely with residents to understand what matters to them, and we adapt each day to help them feel included, respected and valued.

Whether it’s a busy group session or a peaceful one‑to‑one moment, our priority is simple: to make each day meaningful in a way that feels right for the person.

Sarah, St Faiths

Sarah

How long have you been with the charity?
I joined the charity in October 2025

Namrin, St Faiths

Namrin

How long have you been with the charity?
I joined in Dec 2025 – So not long at all!

Caudia, St Faiths

Caudia

How long have you been with the charity?
Five years. Claudia first joined as part of the care team before moving into activities, where she now leads the team at St Faiths.

Bay Tree Court

Bay Tree Court, Activities Team

At Bay Tree Court, our Activities Team is at the heart of daily life, helping residents feel comfortable, involved and supported in ways that feel right for them.

Led by Kim, Caroline, Lee and Keith, the team understands that a good day looks different for everyone. For some residents, that might mean singing, dancing, quizzes, film club or trips out. For others, it could be a quiet chat, watching from the sidelines, or enjoying something familiar and calming. What matters most is how someone feels at the end of the day. If there’s a smile, a sense of calm, or a small moment of connection, that’s a good day.

The team takes time to get to know each resident as an individual. They listen, observe and respond to how people are feeling, especially on quieter days. Group activities are always optional, and one-to-one time, room visits or quieter alternatives are offered when that feels more appropriate. Inclusion at Bay Tree Court means having choice, feeling respected and never being pressured to join in.
Activities are adapted daily to suit different abilities, energy levels and moods. Plans are flexible and shaped around personal interests, including music, films, memories and life stories. This helps residents feel confident, recognised and comfortable taking part in their own way.

The moments that matter most are often the smallest. A laugh, a foot tapping along to music, a simple “that was lovely”, or seeing someone feel useful and connected again can change the whole tone of a day. Whether through shared conversations, film club, music or trips out, the team is proud to help residents continue to find meaning and enjoyment in everyday life.

For families, the team wants to offer reassurance. Activities at Bay Tree Court are not about filling time, but about connection, dignity and choice. Residents are known for who they are and the lives they have lived, and are supported to enjoy each day in a way that feels right for them.

Kimberley, Bay Tree Court

Kimberley

How long have you been with the charity?
Kimberly has been with Lilian Faithfull Care for six and a half years. She says moving into care work was one of the best decisions she ever made.

Keith, Bay Tree Court

Keith

How long have you been with the charity?
I have been with the charity for over 25 years.

Caroline, Bay Tree Court

Caroline

How long have you been with the charity?
I have been at Bay Tree Court since 1998, originally joining before it became part of Lilian Faithfull Care. So, you could say, I have a familiar and valued presence ever since.

Lee, Bay Tree Court

Lee

How long have you been with the charity?
Not as long as the rest of my team, at only 1 year.

Volunteering with us

Many of the moments our residents enjoy are made possible by people who simply enjoy spending time with others.

If you are interested in volunteering and being part of everyday life at Lilian Faithful, please contact the team at the one of our locations to find out more or complete our volunteering form.