Leadership Team
“To say it is a privilege to be the Patron of Lilian Faithfull Care would be to completely understate the huge pride I feel being a part of such an amazing charity. I have met with many members of staff and spent time with the extraordinary residents and had the opportunity to learn some of their stories.
Too often the senior members of society are side lined as unimportant, or no longer of use to modern life, but what we so easily forget is they formed our modern life and ways. I relish being an integral part of Lilian Faithfull Care, its past, present and future.”
Meet the Directors
The team of Directors are responsible for implementing the board of trustees’ strategic direction and decisions for the charity. The Directors work together to oversee the day to day running of the charity by effectively communicating, delegating and empowering all their teams. They are a fountain of knowledge and experts in their field, leading by example, motivating, inspiring and providing continued support to everyone in the Lilian Faithfull family.
Martin Hughes
CHIEF EXECUTIVE
I took over as Chief Executive at Lilian Faithfull Care in 2015, having spent the previous 5 years as Director of Finance. From the outset, I have thoroughly enjoyed my roles as I can tangibly see the difference the Charity’s work makes to our residents, families and vitally providing a secure place to live and work for our incredible teams. I am responsible for all aspects of the Charity’s operations on a day to day basis and to plan, implement and direct the Charity’s strategy along with my executive colleagues under the approval of the Board of Trustees. I have a strong belief that our older generation formed the way we live today and deserve the very best care and respect later in life.
Suzanne Booker
DIRECTOR OF CARE & DEPUTY CHIEF EXECUTIVE
Originally qualifying as a Nurse, I have managed all of the homes at the Charity at some point in my 25 years at Lilian Faithfull. As Director of Care and Deputy Chief Executive, I am responsible for ensuring that best practice is followed and that our residents receive exceptional care. I have a passion for providing person-centred care individually tailored to our resident’s needs and am a great believer in attentive end of life care. As Director of Care, kindness is at the heart of every decision I make and believe in treating each resident and colleague with integrity, empathy, authenticity, and compassion.
Liam Evans
DIRECTOR OF FINANCE
I joined Lilian Faithfull Care from the commercial care sector around 7 years ago. In my role, I am primarily responsible for ensuring the Charity’s ever-increasing financial resilience. I am accountable for ensuring that Lilian Faithfull Care is a sustainable organisation with the financial resources needed to meet our commitments to existing residents and our teams, to finance the development of new services and approaches, and to manage financial risk within the Trust. I was drawn to its charitable status; the opportunity to make a difference that ultimately enables our residents and teams to have a ‘Home for Life.’
Fiona Phillips
DIRECTOR OF HUMAN RESOURCES
I have over 20 years of HR experience in the commercial sector, having had an early career as a nurse. I joined the Charity around 6 years ago and like my colleagues were immediately attracted to the sector. I am responsible for all recruitment and human resources activities at Lilian Faithfull Care. One of my passions is promoting the importance of the social care workforce to society and pursuing an ambition to ensure that all colleagues receive the career opportunities, recognition and rewards they rightly deserve.
The Board of Trustees
As a charity, Lilian Faithfull Care is governed by an experienced board of trustees. This volunteer team, all experts in their field, meet regularly with our executive team to set the strategic direction and oversee the work of the charity.
Fiona Spencer
CHAIR OF TRUSTEES
Fiona has over 30 years corporate commercial business experience, starting her career in marketing roles and over time moved into international general management. In recent years she has had a portfolio of activity, mixing board level advisory roles with hands-on marketing practitioner work with voluntary board positions.
Fiona has previously sat on the Board of the Chartered Institute of Marketing chairing their Appointments and Remuneration Committee and currently chairs their Disciplinary Committee. She was a Trustee and then Chair of the Board of University of Gloucestershire Students’ Union.
Originally from Yorkshire, Fiona lived in Paris and in various locations in the UK before settling in Cheltenham in 1998.
Alan Bishop
Trustee
Alan joined the Board of Trustees in November 2014. Previously a Fellow of the Institute of Hospitality he spent most of his life working overseas. At first as Purser Officer with P&O and then in commercial aviation in the Sultanate of Oman, Hong Kong, Beijing and Australia. Retiring from aviation he and his wife purchased and jointly managed Beaumont House, a 16 bedroom Guest house in Cheltenham. Having sold the business he is now retired.
Dame Janet Trotter OBE DBE CVO
Trustee
Janet began her working life as a teacher and then lectured in a range of higher education colleges. She was the founding Vice Chancellor of the University of Gloucestershire. Dame Janet has held a number of posts within the NHS, including as Regional Chair (1996-2000) and Chair of the Gloucestershire Hospitals Foundation Trust (2002-2010).
She was appointed Lord-Lieutenant of Gloucestershire by The Queen in 2010, a role she relinquished in 2018. She is now Chair of the Nelson Trust and a Govenor of the Barnwood Trust. Dame Janet received an OBE in 1991, a DBE ten years later and a CVO in 2018.
Gareth Parry
Trustee
Gareth lives and works in Cheltenham and is an experienced solicitor specialising in wills, trusts and elderly client matters. Prior to joining Lilian Faithfull in 2012, Gareth was a trustee of our fourth home, Dowty House, and oversaw its merger into the Lilian Faithfull fold.
Martyn Smith
Trustee
Martyn is a Chartered Accountant. He has worked in a range of finance roles in industry and now works part-time in his own consultancy business. He was on the board of a local housing association for ten years (three as Chair) and was President of the Association of Corporate Treasurers. He was a trustee of Resthaven for several years before joining Lilian Faithfull following the merger. Martyn is currently Chair of the Finance Committee.
Fiona Court
Trustee
Fiona is a local Consultant Breast Surgeon working at both Cheltenham Hospital and The Nuffield. In her consultant role she has an interest in Clinical Governance, innovation and leadership and has been the recipient of several prestigious surgical fellowships. She also cares for her elderly disabled parents and therefore has a very personal interest in the provision of high quality care. In her spare time she enjoys creative pursuits with watercolour painting and jazz. She finds travel a great way of broadening her experience of different cultures, finding inspiration and learning new skills and uses every opportunity to visit new parts of the globe.
Philip Pratt
Trustee
Joint head of the Gloucester office of one of the top 25 property consultants in the UK. A RICS Registered Valuer, Phil has over 25 years’ agency and professional experience within Gloucestershire and the surrounding counties. Phil specialises in the provision of Valuation and Landlord & Tenant advice as well as the acquisition and disposal of residential development land and non-core agency instructions.