Lilian Faithfull Care is committed to safeguarding our residents with whom our staff, or anyone acting on our behalf, come into contact with. The Charity has a robust and routinely updated Safeguarding Policy. All the Charity’s staff are familiar with the policy and receive routine training on their responsibilities under it. The Safeguarding Policy is reviewed annually by the Quality, Care and HR Committee and Board of Trustees.

Each Trustee Committee is assigned certain risks from the Charity’s Risk Register which are reviewed, documented and tested during the year. Internal control risks are minimised by the implementation of procedures for authorisation of all transactions and projects. Procedures are in place to ensure compliance with health and safety of staff, volunteers, residents and visitors. The continuing implementation of the Care Quality Commission and Local Authority Standards ensure a consistent quality of delivery for all operational aspects of the Charity. These procedures are periodically reviewed to ensure that they continue to meet the needs of the Charity.

The Charity has a Pay & Remuneration Policy that is reviewed annually. Lilian Faithfull Care aims to apply a consistent and fair approach to reward, in line with the following principles; We will aim for consistency and fairness in the processes we use to manage reward, we will ensure that our reward processes and policies are transparent and accessible to all employees, we will be mindful of the market/benchmarking in making decisions about pay and benefits, we will be clear about how we recognise and reward performance, whether at Lilian Faithfull Care, team or individual level and we will retain a core set of benefits for all employees.