24 hour nursing care
End of Life care
Care for Couples
Fully accessible home
Private and enclosed gardens
Full time activities coordinator
Visitors welcome at all times
Mobile multi-sensory equipment
Home telephone number transferrable to room
Television and Wifi
Lilian Faithfull Care fleet of vehicles
Close to Cheltenham Spa railway station, Waitrose and Cheltenham town centre
St Faith’s is a characterful refurbished Victorian villa with a modern extension in a leafy street close to the centre of Cheltenham. Every room has ensuite facilities and residents are welcome to add their own furnishings and personal belongings. In addition residents can transfer their home phone number to their room; part of our mission to make the transition into care as easy as possible. We have two rooms which can accommodate couples or friends if desired.
Each floor is organised as its own community, with its own dining rooms and lounges to give a calmer, homely and more personal environment. Our purpose built extension overlooks the well-kept enclosed gardens where there is always something to enjoy and look at, including our free range chickens! The gardens are popular with our resident’s and their families for socialising or quiet contemplation.
Our person centred care is nurse-led 24 hours a day and has dignity and compassion at its heart. We are unusual in the high level of qualified nurses (including mental health nurses) that we have on every shift. Our care team receive extended care training and are highly skilled in personal care to meet the needs of our residents. Our physiotherapist and dietary advisor give valuable additional support.
We have met the very high standards of the Gold Standard Framework for our end of life care. We have specialist knowledge of dementia. Our ‘Dementia Leads’ head up a team of dementia link workers across the home. In addition we offer free support to family and friends through our Memory Awareness Support Team (MAST).
We also work closely with a multi-disciplinary team of external health professionals including doctors, specialist nurses and the NHS rapid response team to ensure every resident’s care needs are met and avoid unnecessary hospital admissions. We have close links with our local GP surgery who hold fortnightly surgery’s at St Faith’s and have visiting foot care specialists, optician and dental repair service as required.
Each resident has a named nurse and carer and work closely with residents and their families to create a person centred plan of care for each individual, which is constantly reviewed. We have a wide range of clinical equipment including specialised beds, mattresses, chairs and hoists.
“The service was exceptionally well-led.“
Our full time activity coordinator organises a wide range of activities, trips and performances, with something happening every day. Family and friends are always welcome to share in our activities programme alongside their loved ones. For those residents who stay in their bedroom either by choice or due to ill health we work to find things they enjoy on a one to one basis.
Popular in house activities, such as our baking club
Regular visits from ‘pet therapy’ and visiting musicians and performers
Active links with our local community; Cheltenham ladies college pupils visit to be conversation companions and give musical recitals. Local churches visit regularly to lead services and offer communion
Trips out are enjoyed in the warmer weather to cafés, gardens, shops and other local attractions
Family events include our popular summer BBQ, fireworks display and Christmas panto!
Our mobile multi-sensory equipment is used to provide a gently stimulating and relaxing experience in resident’s rooms
Trips out every week, to gardens, cafes and local attractions in Lilian Faithfull Care’s own vehicles (weather permitting!)
Visiting hairdressers to our hair salon
Facilitating residents to use Skype or Facetime on our i-pad to keep in touch with friends and relatives
Our chefs prepare fresh nutritious and well balanced menus each day, offering a wide range of options at every meal. For residents who need help at mealtimes, we have a team of specialist carers to give assistance with eating and drinking. As far as possible they support the same residents each day so that they build a personal understanding of their individual preferences and closely monitor how much is consumed to ensure residents are well nourished and hydrated. The chefs are experienced at preparing special menus for people who have difficulties chewing or swallowing including purée meals. We welcome guests to join residents for a meal and we enjoy hosting family parties for any occasion.
As a charity we are able to offer very competitive rates for nursing care. Fees vary according to factors such as the level of care required and size of room, so please talk to Xin, our home manager to find out more. We have never had to ask anyone to leave due to their personal financial circumstances.
Come and visit us to get an immediate feel for the warm, happy atmosphere at St Faith’s. You are welcome to join us for a coffee, talk to Xin (Sheen) and the team and tour the home to understand more about our care and life at St Faith’s. We are truly are a ‘Home for life’.
An exceptional level of care and professionalism was given to both my parents while at St Faith's, I can't imagine how we would have managed without them. The management should feel very proud of the staff, nothing was too much trouble and they always had time for a chat. Thank you for everything you did for Mum and Dad.
"My wife settled in quickly and responded to the genuine trust and friendships of the carers. The carers are obviously concerned for the welfare of the patients and work hard to ensure that duties which could become tedious to them are carried out efficiently and happily for all concerned. My wife needs constant attention and help and assurance these days and certainly gets it. I was surprised and pleased to find that the welcome is so generously extended to visitors, even when carers and nurses are at their busiest. Well done all of you! No complaints what so ever."
"For 4 and a half years, the nurses and carers have looked after my wife with consideration and love. She is immobile and lately confined to bed after a stroke and they have always adapted and adjusted to have her needs with sympathy and efficiency. I have found everyone including management/administration happy and friendly, and always open to questions and discussion. It is a great reassurance to me and our sons to see her so well cared for."