24 hour residential care
Dementia Care, including specialist floor The Bluebell Suite
End of Life care
Care for Couples
Private and enclosed gardens
Full time activities coordinator
Visitors welcome at all times
Busy programme of activities
Large dining room, lounge, quiet lounges, library, conservatory and summerhouse
Television and Wifi in all rooms
Lilian Faithfull Care fleet of vehicles
Quiet central location on Suffolk Square
Our elegant Grade II listed Regency building with its high ceilings, large windows and spacious rooms is a beautiful place to live. Overlooking the picturesque Suffolk Square, the Home enjoys all the shops and amenities of ‘the Suffolks’ on its doorstep with Cheltenham town centre in easy reach.
Every room has ensuite facilities and residents are welcome to add their furnishings and personal belongings. The beautifully proportioned dining room and lounges are at the heart of our home. Our two smaller lounges, library and conservatory mean there is always a quiet place to be found to enjoy a book or meet with family and friends.
Our accessible private gardens are full of interest throughout the year. Our summerhouse and seating areas offer opportunities to enjoy the fresh air whenever the weather allows!
We offer rooms for respite care and have five assisted living apartments with a lounge (with kitchen area), accessible wet room and separate bedroom.
Our housekeeping and maintenance teams take great pride in keeping the home clean, fresh, safe and looking at its best, which was particularly noted in our recent CQC inspection.
At Faithfull House we can offer people a little day to day support amidst their full and independent lives right the way through to full residential care. Our nurse-manager leads a close knit team of carers to tailor care and support around resident’s needs and preferences. This ‘person-centred’ care is at the heart of our ethos.
We offer specialist care for those with dementia, including our own specialist floor – The Bluebell Suite. This suite, opened in the autumn 2017, has 16 ensuite rooms with beautiful views over Suffolk Square and its own team of experienced staff. This calm and tranquil setting, with its own dining room and activities programme, offers familiarity and continuity which gives extra reassurance and comfort to its residents.
We are unusual in offering physiotherapy to residents with chartered physiotherapists visiting every week to offer regular assessments and treatment programmes.
We liaise closely with a multi-disciplinary team of external health professionals. We have daily visits from District nurses and we have a close rapport with the local GP surgeries.
We offer respite care from as little as one night. We have assisted living apartments for those living a more independent life. We offer care for couples, with a number of double rooms available. We have also found some couples may wish to have their own separate rooms to accommodate varying needs, but who still happily share their days together.
We also offer support to family and friends through our free Memory Awareness Support Team sessions.
"I'm happy here. I feel quite content"
"The staff are kind and they look after me well."
Our team of activities coordinators organise a wide range of activities and trips tailored to the interests of our residents. We take an active part in our local community in ‘the Suffolks’; the Street fair is an annual highlight. Some activities are organised for small groups whereas others are on a one to one basis. Our busy programme typically includes;
Gardening club for those who enjoy armchair gardening. We also offer private pitches for residents keen to continue active gardening
Annual holiday to British seaside resorts
Visiting musicians and performers
Gentle exercise classes
Arts and Crafts, including making and selling greetings cards
Trips to shops, café’s & cinema
Facilitating residents to join local clubs and church groups
Our chefs prepare fresh, nutritious and well balanced menus each day offering a wide range of options at every meal. Sherry hour is enjoyed by many before lunch each day. Our afternoon tea is a favourite focal point each day; a classic British afternoon tea served in our elegant dining room is a time when residents and their guests relax and socialise over the delicious treats.
We hold special seasonal days throughout the year, theming our food around all the major festivals, as well as sporting and royal events. We welcome guests to join residents for a meal and we enjoy hosting family parties for any occasion.
As a charity we are able to offer very competitive rates for residential care. Fees vary according to factors such as the level of care required and size of room, so please talk to Daney, our home manager to find out more. We have never had to ask anyone to leave due to their personal financial circumstances.
Come and visit us to get an immediate feel for the warm, happy and homely atmosphere at Faithfull House. You are welcome to join us for a coffee, talk to our manager Daney and the team, tour the home and meet residents to understand more about our care and life at Faithfull House. We also offer ‘trial days’ for those considering Faithfull House as an option.
We truly are a ‘Home for life’.
"I have been very happy here for nearly 12 years having arrived on 1st March 2005. I have been very well treated and cared for in sickness and in health. I have been given a great deal of privacy and independence. I am secure in the knowledge that if necessary I will get immediate help and hospital treatment. There are plenty of people for companionship and a good choice of friends. I know that if anything happens to me the management would immediately get in touch with my family and next of kin."
"Mum has been resident at Faithfull House for 1 year. I am impressed by all those at the home: the receptionists who are happy to deal with family concerns, the catering staff who take the trouble to learn the individual likes and dislikes,the kindly and dignified approach to offering personal care, the activity coordinators who encourage involvement in the range of activities and events offered, the domestic staff who ensure the rooms and public areas are clean and fresh. Carers and senior staff have proved attentive to any ill health concerns and have sought prompt medical attention and provide regular room checks on those in bed. While residents are encouraged to be up and participating, they also allow for personal choice of staying in bed/their rooms. Special events are celebrated (Queen's birthday, Christmas, individual birthdays), and family members are openly welcome and can join residents for meals. The question regarding Value for money - can you put a price on peace of mind?"
"First contact with the home was on the phone. The response to my difficult and immediate situation was warm positive, informed and helpful. From the outset, it was clear that my mother and myself were being treated with compassion and professional expertise. A few months later and this is still the case. My mother has not been as well and happy in years."
"My mother is very content in Faithfull House where she has been a resident for two and a half years. Her room is the highlight as it has lovely views across Suffolk Square. We, as a family, feel that she is well looked after by caring staff and is safe in their hands."