24 hour residential care
End of Life care
Private and enclosed landscaped gardens
Lounge, dining room, quiet room and summer house
Television & phone point in rooms
Lilian Faithfull Care fleet of vehicles
Quiet central Cheltenham location
Astell House is a striking home full of character and interest. Every room has ensuite facilities and residents are welcome to add their own furnishings and personal belongings.
The refurbished lounge, quiet room and dining room are all beautifully proportioned with high ceilings and large windows filling the rooms with light.
Our summer house has been recently transformed into a 1940s styled coffee shop. This was prompted by residents who found going out into the local community too challenging but still wanted to enjoy somewhere to enjoy a coffee and cake with family and friends. This has become popular as a venue for private family parities as well as other special events at the home.
Our accessible landscaped gardens offer plenty of places to sit quietly or socialise with family and friends with the beautiful architecture of Astell as its backdrop. The raised beds offer accessible gardening opportunities for green fingered residents.
The home is fully accessible. In addition to the ensuite facilities we have specialised bathrooms.
Our housekeeping and maintenance teams take great pride in keeping the home clean, fresh, safe, and looking at its best, which was particularly noted in our recent CQC inspection.
‘I want a totally personalised approach; a holistic approach which includes meeting people’s health needs and their overall well-being. The care is led by the residents and not the staff.’ Lisa Ferneyhough-Moss, Home Manager
We work closely alongside residents and their families to create a person centred plan of care for each individual, which is constantly reviewed. Each resident has a named key worker who helps them settle in and becomes their main contact to help with day to day needs. We offer specialist care for those with dementia in all its varying forms. We are unusual in offering physiotherapy to residents – chartered physiotherapists visit Astell every week to offer regular assessments and treatment plans focusing on exercise programmes, advice and support including timely rehabilitation.
We liaise closely with a multi-disciplinary team of external health professionals including doctors and specialist nurses to ensure every resident’s care needs are met. We have close links with our local GP surgery who hold a fortnightly surgery at Astell house and we have other visiting services such as chiropodists and opticians. Our team liaises with the NHS rapid response team to avoid unnecessary hospital admissions.
We also offer support to family and friends through our free Memory Awareness Support Team sessions (MAST).
As a small home we get to know each resident personally and enjoy finding activities which are interesting and stimulating for each individual to encourage physical and mental wellbeing. Our activities coordinator organises a varied programme, tailored to the interests of our residents. Some activities are organised for small groups whereas others are organised on a one to one basis. In addition we have a great store of crafts, jigsaws and games for residents to enjoy at their own leisure.
Our facebook page highlights recent activities at Astell (and our other homes), to view scroll to the top of this page and click on the small ‘f’ in the top left hand corner.
Our activities programme includes;
Gentle exercise classes
Musical performances given by a variety of visiting musicians
Visits by local schools
Accompanied shopping trips
Trips out every week, to gardens, cafes and local attractions in Lilian Faithfull Care’s own vehicles (weather permitting!)
Hairdressing in our own salon
Services lead by local churches
Our chefs prepare fresh nutritious and well balanced menus each day, offering a wide range of options at every meal. Sherry hour is enjoyed before lunch each day, when residents and staff gather to socialise. An afternoon tea is held in the dining room every day at 2.30pm, which is becoming a popular occasion with residents and their visiting friends and family! We hold special seasonal days throughout the year, theming our food around all the major festivals, as well as sporting and royal events. We welcome guests to join residents for a meal and we enjoy hosting family parties for any occasion.
As a charity we are able to offer very competitive rates for residential care. Fees vary according to factors such as the level of care required and size of room, so please talk to Lisa, our home manager to find out more. We have never had to ask anyone to leave due to their personal financial circumstances.
Come and visit us to get an immediate feel for the warm, happy and homely atmosphere at Astell House. You are welcome to join us for a coffee, talk to Lisa and the team, tour the home and meet residents to understand more about our care and life at Astell House. We truly are a ‘Home for life’.
"I am a frail 93-year-old, resident here since Feb 2014, although this is an oldish building the standard of maintenance and service is extremely high. The attitude of the staff is one of cheerful (happy even!) helpfulness and reflects the training they have clearly received. There is a wide range of frailties among us all but we are each given individual attention- I simply cannot speak too highly of my treatment here."
"The care and help you get in the home is excellent and the food first class. The staff could not be more caring."
"My mother moved into Astell nearly 4 years ago and remains very happy and content there. This is due in very large measure to the staff and management, all of whom show great care, patience, and gentleness. My wife and I have nothing but praise for every single person involved in making my mother's twilight years very comfortable."