Care Team Training

The continual training of our staff is a key priority as we continually strive to improve the experience of support and care.

Every member of staff, whatever their role, undertakes a comprehensive induction over a two week period before starting their job so that all staff gain an understanding of the various challenges residents may face.

We have dedicated members of staff to plan and coordinate the training of our care staff. Staff undergo continuous training assessments within the homes.

We run in house ‘bitesize training’ covering topics such as;

How to communicate with a person with dementia who can’t use verbal skills

The impact of memory loss

We run a programme of ‘monthly training’ that covers topics such as:

Dignity

Osteoporosis

End of Life Care

Parkinson's’.

Families are often welcome to join any training sessions which they might find of interest. Please talk to a Home manager to find out more.

Staff are also encouraged and supported to attend many external training courses, and distance learning courses.

400%

The number of training days our staff attended in 2016

62%

The number of hours every new staff member undertakes in our comprehensive induction and training programme

60%

The number of staff who have undertaken distance learning training in 2016

113%

The number of qualifications awarded to our staff during 2016

‘Our training is not just about clinical care but it is also about the emotional support we can give to residents.’

Suzanne Booker, Director of Care