04 May Listening to your teams – they know what they’re doing!
Involving and listening to the people who are really doing all the hard work and providing the very best care is what many homes could learn!
At Lilian Faithfull, we strive to provide the very best care and support for our residents and families.
In this photograph is a small selection of the representatives from the Staff Forum which is made up from teams around all our homes irrespective of their role. We involve them in decision making and listen to their suggestions of what we can improve on at their home.
We listen to our teams – add it to the list of why we’re different!